Essential Policies for Domiciliary Care Agencies
Support your care staff in the community with professional, CQC-ready policies designed for domiciliary care providers.
About Our Domiciliary Policies
Managing a domiciliary care agency means balancing compliance, staff safety, and quality of care in people’s homes. Our policies are written to meet those unique challenges and keep you compliant at all times.
Each policy is:
- Developed by care compliance specialists
- Updated regularly in line with CQC changes
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What’s Included?
What’s Included?
A full domiciliary policy pack typically includes:
Safeguarding in the Community
Protecting service users in their homes, including reporting and escalation procedures.
Medication Administration in Domiciliary Settings
Guidance for safe handling, administration, and recording of medicines when delivered in the home.
Lone Worker & Staff Safety
Policies to protect care workers who work independently, including risk assessments and emergency protocols.
Care Planning & Delivery
Templates and guidance for writing person-centred care plans and recording visits effectively.
Infection Prevention at Home
Procedures for maintaining hygiene standards in varied home environments.
Record Keeping & Confidentiality
Guidance on secure storage and sharing of personal information in compliance with GDPR.
Complaints & Escalation Procedures
Clear systems for service users and families to raise concerns and have them resolved quickly.
Recruitment, Vetting & Training
Ensuring staff are safely recruited, DBS-checked, and trained to meet CQC expectations.


Why Choose Us
Why Choose PolicyBase for Domiciliary Agencies?
- Written specifically for community-based care providers
- Saves you time and consultancy costs
- Policies are regularly updated to reflect regulation changes
- Designed to support staff safety and service quality

Feedback
Stories From A Client

"Our domiciliary agency started with PolicyBase, and the ready-to-use policies were exactly what we needed. The lone worker policy was especially useful — it gave both our staff and clients peace of mind."
Gettig Started
Affordable Plans for Domiciliary Agencies
Choose a plan that matches your agency’s needs and scale
Domiciliary Starter Plan — from £29/month
Covers essential policies for small agencies.Professional Plan — from £59/month
Full domiciliary policy pack, including lone worker and safety policies.Enterprise Plan — custom pricing
For larger agencies needing tailored policy support.